How do I talk to Customer Service?
Which countries do you ship to?
We ship worldwide to every country except Indonesia.
Can I exchange my shirt for a better one?
We have a 100% satisfaction guaranteed policy, which means a generous 30-day exchange policy. Within the first 30 days of receiving your shirt, you can always exchange your shirt for another one. Email email@example.com.
When will my package be shipped out?
We ship out the first week of every month. You will recieve your tracking number for updates.
Why doesn't my tracking number show anything?
Your package is probably still in the infant stage. Once it starts moving towards your mailbox, it will be updated accordingly! Enter your tracking number here to receive updates.
Can I change or cancel my subscription? Can I skip next month's subscription?
Any time! You can change your subscription by clicking on My Account in the drop down menu under your name in the top right corner on any page. You even have the option to skip your next renewal. To cancel your subscription, simply email us at firstname.lastname@example.org.
When will I be billed?
On the 1st of every month.
How much does shipping cost? What shipping service is used?
For subscription service is $2.99 for domestic and $7.99 for international. For the online store is Free for domestic and $12.99 for international. The service we use is DHL Global Mail. The web tracker can be found here.
How are the shirts selected?
We take your preferences and category selections into consideration before we pick out an awesome shirt for you. We won't be able to satisfy everything but we'll do our best!
As always, we have a 100% satisfaction guaranteed policy so you can exchange your shirt if you don't like the design.
Are the shirts authentic?
Our TeeBlox shirts are all 100% official and licensed, guaranteed. Our CommunityBlox shirts are printed with 100% independent and original designs submitted by community artists. If you are an artist, talk to us about your designs by emailing email@example.com.