Frequently Asked Questions

Customer Service: [email protected]

Which countries do you ship to? 

We ship worldwide to every country except Indonesia. 

Can I exchange my shirt for a better one? 

We have a 100% satisfaction guaranteed policy, which means free returns and exchanges. We want you to look fresh and if you’re not happy with the shirt you receive, we will definitely make sure you get one that you like. Email [email protected]

Can I change or cancel my subscription? Can I skip next month's subscription?

Any time! You can change your subscription by clicking on My Account in the drop down menu under your name in the top right corner on any page. You even have the option to skip your next renewal. To cancel your subscription, simply email us at [email protected]

When will I be billed?

On the 1st of every month. If you subscribe before the last 10 days of every month, you will receive a package for that month. If you subscribe within the last 10 days, you will receive a package for the next month. 

When will my package be shipped out? 

We ship out 10 days before the 1st of the next month. If you want to know what day we ship out for the month of September, count 10 days backwards from October and you should land on September 21st.

Why doesn't my tracking number show anything?

Your package is probably still in the infant stage. Once it starts moving towards your mailbox, it will be updated accordingly! 

How much does shipping cost? What shipping service is used?

$2.99 for domestic and $7.99 for international. The service we use is DHL Global Mail. 

How are the shirts selected?

We take your preferences and category selections into consideration before we pick out an awesome shirt for you. As always, we have a 100% satisfaction guaranteed policy so you can return and exchange your shirt for free. 

Are the shirts authentic?

Our TeeBlox shirts are all 100% official and licensed, guaranteed. Our CommunityBlox shirts are printed with 100% independent and original designs submitted by community artists. If you are an artist, you can submit your designs to [email protected].